Half time instructor just read from stuff we got sent second time guy was only interested in himself and first course only got 5 classes second course I gave up after first one hubby made it end which had to be extended as trainer n...ever turned up! What did we learn? To never do it again!! We feel conned and we're brow beaten by team member to do second course!! It was totally time wasted tonight my hubby went to last class he was home 15 minutes later!!! Shame on you puregym for not training staff to deliver a course of excellence and not even know when trainer wasn't either trained or bothered to turn up!!!! Totally ripped off both my hubby and myself!!! Omg this is NOT good PR for puregym!!
i've been a member of pure gym for about a year and a half now and find it really good. I describe it as the easyjet of gyms, you know what you are getting, no frills but basics are delivered well. I also find that they are quite responsive, I mentioned that there wern't enough after work and evening classes and the timetable did improve (although it has slackened off again recently but I hope they will be doing something about that) The showers are nice and changing rooms always clean, whenever I go there is plenty of equipment for everyone, the machines are all new and in good nick. If anything does get broken they usually fix it within a day or so. The only thing is the personal training, which is just as expensive as any other gym. I know its one on one training and does cost but I do wish it was a bit more affordable!
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What was once a friendly and organised gym has turned into a miserable experience since pure gym too...k over from soho gym in Lewisham. They released nearly all the instructors, some of whom had been working there for 20+ years and had built up a loyal clientele. No notice, no suitable replacements and now most classes are taken by PTs who have had little or no training. It's a joke and dangerous to train with instructors who do not appear to be qualified to teach group classes. The entire atmosphere has changed and loyal gym members have left in their droves. The low prices are not an incentive to stay. I'd rather pay more and have the excellent Les Mills classes taught by proper Les Mills instuctors thanks... just as they were before. See More