Half time instructor just read from stuff we got sent second time guy was only interested in himself and first course only got 5 classes second course I gave up after first one hubby made it end which had to be extended as trainer n...ever turned up! What did we learn? To never do it again!! We feel conned and we're brow beaten by team member to do second course!! It was totally time wasted tonight my hubby went to last class he was home 15 minutes later!!! Shame on you puregym for not training staff to deliver a course of excellence and not even know when trainer wasn't either trained or bothered to turn up!!!! Totally ripped off both my hubby and myself!!! Omg this is NOT good PR for puregym!!
What was once a friendly and organised gym has turned into a miserable experience since pure gym took over from soho gym in Lewisham. They released nearly all the instructors, some of whom had been working… More there for 20+ years and had built up a loyal clientele. No notice, no suitable replacements and now most classes are taken by PTs who have had little or no training. It's a joke and dangerous to train with instructors who do not appear to be qualified to teach group classes. The entire atmosphere has changed and loyal gym members have left in their droves. The low prices are not an incentive to stay. I'd rather pay more and have the excellent Les Mills classes taught by proper Les Mills instuctors thanks... just as they were before.
I previously started in the Newtownabbey branch but it had just opened and was very busy. I much prefer the St.Annes Square branch, big open gym, lots of machines and trainers floating about if you need any help. The classes are a bit daunting, not really a great confidence booster for a first timer in the class, but if you are happy to just go in and get on with it. Don't expect much help from the trainer in there they're just barking out orders. There is a large volume of different types so plenty to choose from. I recommend downloading the app and booking in advance as the popular classes tend to book up. Cheap pay as you go contract, and clean facilities, the only down side it the posers that go in full makeup and pretend to workout, taking up the machines!

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Fantastic, well equipped gym, that is great value for money. Highly recommended. Only fault and it's similar with most modern day gyms is they can be highly impersonal and for some intimidating! Best way to go beyond the status quo and get those 5 stars is to have real people casually helping out and advising folk, who might be new to it all. Radical idea! I know it means paying more salaries but the benefits of having spotters and specialists there in hand will mean more gym attendees in the medium to long term. My two cents worth! Live Long and Exercise. C.J
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