I've been going to puregym Leeds since it opened and have not experienced what other reviewers have. I've not had anything stolen but saying that I do lock up my belongings..I think it's unfortunate that others may have been stolen from. In regards to the staff, they do get on with their business and whenever I've asked for help (and I've asked different members) all have taken time out even during busy periods, to help me out. Sometimes you just need to speak up. In regards to the mould and filth in the changing rooms, I've seen none of this. The gym is still relatively new with cleaners working most of the day. I tend to go in the mornings when it's quiet and the one time I've been on an evening it's been hectic and yes, the changing rooms were messy but that's because other people using the gym left their own rubbish lying about, rather than bin it. For the price of the membership I really can't complain!
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What was once a friendly and organised gym has turned into a miserable experience since pure gym took over from soho gym in Lewisham. They released nearly all the instructors, some of whom had been working… More there for 20+ years and had built up a loyal clientele. No notice, no suitable replacements and now most classes are taken by PTs who have had little or no training. It's a joke and dangerous to train with instructors who do not appear to be qualified to teach group classes. The entire atmosphere has changed and loyal gym members have left in their droves. The low prices are not an incentive to stay. I'd rather pay more and have the excellent Les Mills classes taught by proper Les Mills instuctors thanks... just as they were before.