I've been going to puregym Leeds since it opened and have not experienced what other reviewers have. I've not had anything stolen but saying that I do lock up my belongings..I think it's unfortunate that others may have been stolen from. In regards to the staff, they do get on with their business and whenever I've asked for help (and I've asked different members) all have taken time out even during busy periods, to help me out. Sometimes you just need to speak up. In regards to the mould and filth in the changing rooms, I've seen none of this. The gym is still relatively new with cleaners working most of the day. I tend to go in the mornings when it's quiet and the one time I've been on an evening it's been hectic and yes, the changing rooms were messy but that's because other people using the gym left their own rubbish lying about, rather than bin it. For the price of the membership I really can't complain!
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As of 24/09/18 PureGym has taken over what was once Soho! In Lewisham where I have been a member of ...for years! And was very happy with the level of service and facilities. Launch day there was pure gym staff everywhere in the gym but no one to assist those of us that had problems getting in with the new pin method! Before it was just a finger print! Once in the gym... I always wipe down the machines before and after I use them only to find all the tissues and hygiene sprays had all been removed! When asked a member of staff I was told they don’t provide it and I need to bring my own!!! How unhygienic!